Hail
Bruised shingles, dented gutters and siding — damage that often shows up as leaks months later.
Family-run in Fort Worth, Texas
Your home. Your policy. Your side of the claim.
Licensed public adjusters, plus experienced appraisers and umpires. We document the damage, read the fine print, and deal with the insurance company, so you can get back to normal.
- Public adjusting nationwide, where licensed
- Appraisal & umpire services nationwide
- 92.6%Success rate on appraisals
- $19,632Average increase per claim
- $50M+In claim settlements
Figures reported by 3 Point Adjusting. Results vary by claim. Public adjusting is offered only in states where we hold a public adjuster license, including Texas. Ask whether we are licensed in your state.
Our services
Three ways we help. Start with where your claim stands.
Most homeowners don’t know which one they need, and they shouldn’t have to. Tell us where your claim stands and we’ll point you to the right one.
A different situation: the appraisers can’t agree
For appraisal panels, insurers and policyholders
Explore umpire services Umpire services — a neutral decision when appraisers can’t agree.
When the two appraisers deadlock, we serve as the neutral third party, only on claims where we have no other role.
Family-run in Fort Worth
Twenty years of building. A decade adjusting for carriers. Now on your side.
Steve Jenkins founded 3 Point after 20 years in general contracting, followed by more than a decade adjusting claims for major insurance carriers. For the past 9 years he has worked as a licensed public adjuster, handling residential and commercial claims.
Our team’s background spans construction, insurance adjusting, appraisal, public adjusting and umpire work, and we have 5 appraisers in the field. When you call, you talk to people who have seen both sides of a claim.
How it works
Four steps from damage to resolution.
You’ll always know what’s happening, what’s next, and who’s handling it.
Start step one-
Free claim review
Call us, or email your photos and insurer letters to appraisalintake@
3pointadjusting.com . We read your policy and tell you plainly whether we can help — and which service fits. Once your claim is open, you can follow it in our online portal. -
Document everything
Roof, exterior, interior, contents and code upgrades. We build a detailed, line-item estimate backed by photos and measurements.
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Negotiate — or appraise
Which one depends on the service you hired us for. We never take more than one role on the same claim.
As your public adjusterWe handle the back-and-forth with your insurer.As the appraiser you appointWe independently document the loss and present a well-supported estimate to the panel. -
Resolution & payment
We walk through the final offer or award with you before anything is signed, then follow the payment through.
What we handle
The kinds of damage we handle.
Wind & tornado
Lifted or missing roofing, fallen trees, fence and structural damage.
Water & frozen pipes
Burst pipes, slab leaks and the hidden moisture that follows a hard freeze.
Fire & smoke
Structure, contents and smoke odor — including the rooms the fire never reached.
Roof & exterior
Full-system roof claims, windows, siding, and matching when materials are discontinued.
Commercial property
Claims on commercial buildings, including retail, office, multifamily and church properties and business-interruption losses.
Why 3 Point
People who know both sides of a claim, and a claim you can see.
Your claim, in view
Your claim, always in view.
You should never have to chase anyone for news. See where your claim stands, get a message when something changes, and send us your documents in one secure place.
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Online claim portal
See where your claim stands, in real time, any time.
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Text and email updates
Automatic notifications every time your claim’s status changes.
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Appointment confirmations and reminders
Inspection scheduling confirmed by text, with reminders before visits.
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Secure document upload
Send policy pages, letters and receipts straight into your claim file.
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Faster responses
Emails and documents route directly into your claim file, and follow-ups are automated so deadlines aren’t missed.
A family-run team in Fort Worth
We’re a small, family-run team with our office in Fort Worth, Texas. You’ll know the people handling your claim by name.
Licensed and named
Our Texas public adjuster licenses are issued by the Texas Department of Insurance, and you can verify them with the department. Firm license #3422559; Steve Jenkins #2575164.
Built on construction experience
Steve Jenkins spent 20 years in general contracting before he started adjusting claims, so our estimates reflect how buildings actually get repaired.
Reviews
Reviews on Google.
Past clients have reviewed 3 Point on Google. Read what they wrote, in their own words, or add your own.
$10M+
In added claim value each year for referral partners. Figures reported by 3 Point Adjusting. Results vary by claim. Past results don’t guarantee future outcomes.
Where we work
Public adjusting where we are licensed. Appraisal and umpire services across the United States.
Here is where each of our three services is available.
Public adjusting
Available nationwide in states where we hold a public adjuster license, including Texas, where we are licensed by the Texas Department of Insurance. Ask whether we are licensed in your state.
Appraisal
Available across the United States, for residential and commercial property.
Umpire services
Available across the United States, only on claims where we have no other role.
Not sure whether we can help with your claim? Call us at (682) 417-0766 and we’ll tell you plainly.
FAQ
Straight answers.
Still unsure which service fits? Call us — we’ll tell you, even if the answer is “neither.”
Where do you work?
Our office is in Fort Worth, Texas. Public adjusting is available nationwide in states where we hold a public adjuster license, including Texas, where we are licensed by the Texas Department of Insurance. Ask whether we are licensed in your state. Appraisal and umpire services are available across the United States. Not sure whether we can help with your claim? Call us and we’ll tell you plainly.
What does a public adjuster do?
A licensed public adjuster works for you, not the insurance company. We inspect and document the loss, prepare a detailed estimate, handle the paperwork and deadlines, and negotiate the settlement with your insurer on your behalf. Public adjusting is available in states where we hold a public adjuster license, including Texas; ask whether we are licensed in your state.
What is appraisal, and when does it fit?
Many property policies include an appraisal clause for disputes about the amount of a covered loss. Each side names an appraiser, and an umpire settles what they can’t agree on. It is less expensive than a lawsuit, but it doesn’t decide whether something is covered.
Why won’t you take more than one role on my claim?
Because a public adjuster is on the policyholder’s side, while an appraiser and an umpire must be impartial for appraisal to work. We offer public adjusting, appraisal and umpire services as separate engagements, but we never take more than one role on the same claim. If we’re your public adjuster and the claim goes to appraisal, we’ll help you find an independent appraiser and, if needed, an independent umpire.
How will I know what’s happening with my claim?
You can check where your claim stands in our online portal at any time, and you’ll get automatic text and email updates every time its status changes. Inspection appointments are confirmed by text, with reminders before each visit, so you’re not left wondering or chasing us for news.
My claim was denied or already paid. Is it too late?
Often not. Claims can frequently be reopened or supplemented, but policies and the law that applies can set deadlines — so call us, or email your insurer’s letters to appraisalintake@3pointadjusting.com, as soon as you can and we’ll tell you where you stand.
Do I still talk to my insurance company?
You can, and every decision stays yours. Once you hire us as your public adjuster, we handle the day-to-day communication so nothing gets lost or taken out of context. Public adjusting is available in states where we hold a public adjuster license, including Texas; ask whether we are licensed in your state.
Free claim review
Tell us what happened.
We’ll look at your situation for free and tell you, plainly, whether we can help — and which service fits.
- A reply within one to two business days
- The claim review is free
- Have your policy, claim number and any insurer letters handy
Thanks — we’ve got it.
We’ll be in touch within one to two business days. If it can’t wait, call (682) 417-0766.